Yes, you can set up alerts regarding your account balance, transactions and Debit Card usage. When you set up Alerts, you will receive a notification via email, text, or within our app. Bill Pay Alerts can be set up in Bill Pay under Payments. User Alerts, which can be accessed from your User Settings are notifications pertaining to your account such as logins from a new device, or changes to passwords and personal information.

Alerts will need to be re-entered via GRBbank. Luckily, it’s easy! See “How do I set up account alerts?”

Alerts are unique for each account, so you can set the alerts to work best for you. To set up your alerts, click your account and choose Alert Preferences. There is a Balance, Transaction, and Card Management (if you have a debit card with GRB) section. For Balance and Transaction alerts, choose + Add Alert and fill out the details. You can choose to be alerted by text, email, and/or in-app message. When using the GRBbank app, you can enable push notifications for alerts to be sent to your lock screen.

For Card Management alerts, please see the Card Management FAQs here (link to FAQ).

For User alerts, click on your name from the bottom of your menu, go to Settings and select User Alerts.

To view your existing alerts, click your account and choose Alert Preferences. Your existing alerts will be listed and each will have an Edit option. Choose Edit to change the amount, notification method, or remove the alert all together.