GRB Branch & ATM Locations

ATM Locator

Need an ATM or Branch? Use the GRB ATM and Branch locator below to find our branches and surcharge-free ATMs throughout the region and across the country. GRB customers should look for the following logos to use a surcharge-free ATM:

MoneyPass Logo
Allpoint Logo
STAR network Logo

Branch Locations & Hours

Who couldn’t use an extra five minutes? We know the importance of your time, and making the most of your day. Our branch locations open at 8:55 am and close at 5:05 pm.

After Hours Support

After hours telephone support is available as follows:

  • Monday-Friday from 5:05 to 11 p.m.
  • Saturday from 9 a.m. to 5 p.m.
  • Holidays from 9 a.m. to 5 p.m.
    (Closed Thanksgiving and Christmas)

After hours support can provide assistance with general retail account questions such as:

  • General account inquiries
  • Address/email/phone # changes
  • Transfers
  • Interest rate quotes
  • Stop Payments
  • Activations
  • Closing/hot carding
  • PIN resets
  • Replacement cards
  • Temporary limit increases
  • General account inquiries
  • Assist customers on where to make payments (Mortgage)
  • Refer customers to our servicing group, if appropriate (Mortgage)
  • General online banking inquiries
  • General mobile banking inquiries
  • Password resets

Corporate Headquarters

1850 South Winton Road
Rochester, NY 14618

Phone: 585.249.1540

Fax: 585.218.4289

Customer Service Email: [email protected]

Hours: M – F, Reception 8 am – 5:05 pm and Branch Banking 8:55 am – 5:05 pm

24-hour ATM and Night Depository

Pittsford Branch

3380 Monroe Avenue
Rochester, NY 14618

Phone: 585.218.4280

Fax: 585.218.4288

Customer Service Email: [email protected]

Hours: M – F, 8:55 am – 5:05 pm

24-hour ATM and Night Depository

Greece Branch

4180 West Ridge Rd.
Rochester, NY 14626

Phone: 585.663.8930

Fax: 585.663.4089

Customer Service Email: [email protected]

Hours: M – F, 8:55 am – 5:05 pm

24-hour ATM and Night Depository

Representative Office

432 N. Franklin St., Suite 10
Syracuse, NY 13204

Phone: 1.844.472.2265

Residential Mortgage services only. Cash transactions are not available at this location.